Cancellation and Refund Policy Cancellation Policy:
Trial Period:
-
Eeti's users are encouraged to take advantage of our trial period to assess our services.
-
During the trial period, users can cancel at any time with no obligation.
Paid Subscriptions:
-
For paid subscriptions, Eeti users can cancel at any time, and the cancellation will be effective at the end of the current billing period.
Cancellation Procedure:
-
To cancel, Eeti users can log in to their account and follow the cancellation instructions.
Post-Cancellation Access:
-
After cancellation, users will have access to our services until the end of the paid billing period.
Refund Eligibility:
-
Refunds will only be considered in cases where there is an error on the part of Eeti.
-
No refunds will be provided for services already rendered during the paid period.
Refund Procedure:
-
To request a refund, users must contact our customer support within 3 working days of the incident.
-
Refund requests should include a detailed description of the error and any relevant supporting documentation.
Refund Approval:
-
Refunds are subject to approval by our team.
-
Once approved, refunds will be processed using the original payment method or based on Eeti’s choice of payment with customer’s consent.
Modification of Policy:
-
http://Eeti.co.in reserves the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting.
Notification of Changes:
-
Users will be notified of any changes to the policy via email or through prominent notices on our website.